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Shipping Policy
At Gaza Mart Pk, we are dedicated to delivering your orders in a timely and efficient manner. We offer reliable shipping options across Pakistan to ensure that your shopping experience with us is seamless and satisfactory. Please review our shipping policy below for detailed information on shipping methods, delivery times, and related procedures.
Shipping Destinations
We ship to all cities and regions across Pakistan. Whether you are in a major city or a remote area, we strive to reach you with our products.
Shipping Methods & Delivery Times
We offer the following shipping methods to cater to your needs:
Standard Shipping
- Delivery Time: 2-5 business days.
- Cost: 199 Rs for all orders.
- Details: Our standard shipping option ensures that your order is delivered to your doorstep within 2-5 business days. This service is available nationwide.
Order Processing Time
- Order Confirmation: Once your order is placed, you will receive an order confirmation via email or SMS.
- Processing Time: Orders are typically processed within 24 hours of confirmation. Please note that orders placed on weekends or public holidays may take longer to process.
Tracking Your Order
- Tracking Information: Once your order is shipped, you can ask our customer support to provide you the tracking id of your parcel. This allows you to monitor the status and location of your shipment in real-time.
Shipping Restrictions
- Delivery Area: We currently do not ship outside of Pakistan. International shipping is not available at this time.
- Undeliverable Locations: Certain remote areas may experience longer delivery times or may be outside our standard delivery zones. In such cases, our customer support team will contact you to discuss alternative arrangements.
Cash on Delivery (COD)
- Availability: We offer a Cash on Delivery (COD) option for customers who prefer to pay for their orders upon receipt. And you can also pay online through Credit/Debit Card, Easypaisa or Jazzcash.
- Payment Method: Please have the exact amount ready, as our delivery partners may not carry change.
Failed Deliveries
If delivery attempts are unsuccessful due to incorrect addresses, unavailability of the recipient, or refusal to accept the package, the order may be returned to our warehouse. In such cases, our customer support team will contact you to arrange a re-delivery, or you may choose to cancel the order.
Damaged or Lost Packages
- Damaged Packages: If your package arrives damaged, please refuse delivery and contact our customer support team immediately. We will arrange for a replacement or refund.
- Lost Packages: If your order is lost in transit, we will investigate and, if confirmed, provide a replacement or refund.
Contact Us
If you have any questions or concerns about our Shipping Policy, please feel free to reach out to our customer support team:
- WhatsApp: +92 302 8354071
- Email: gazamartpk@gmail.com
Changes to this Policy
Gaza Mart Pk reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page, and we encourage you to review this policy periodically.